General Information about Cypress Valley Canopy Tours®

RESERVATIONS

To soar through Texas Hill Country nature, call (512) 264-8880 or book online by clicking either the Group or Individual Tour Reservations buttons below.  Guests who have a specific date in mind and limited flexibility should book early.  A credit card is required to hold reservations. 

SECURE ONLINE RESERVATIONS

To make online reservations, select your group type.

 
Already have a reservation?
Click here to check your reservation. To check group reservations (for 8 or more), please call us at (512) 264-8880 or e-mail e-reservations@cypressvalleycanopytours.com.

HOURS OF OPERATION

All tours are done by reservation only! Please check for availability by calling or looking online.

CANOPY TOUR PRICING

Tour costs per person before sales tax are:

Individual Canopy Tour: $75.00
Individual Canopy Challenge: $ 85.00
Combined Tours: $140.00

See the Lofthaven for pricing and deposit requirements for an overnight stay in the trees.

Group Discounts: For groups of 20+ or corporate teambuilding rates please see Team Building Parties, or call 512 264-8880 for details and availability. Discounts are available to conservation, youth and scouting organizations. Call for details.

One Child Flies for Free: For individual and small group tours one child accompanied by one parent or grandparent flies free (Canopy Tour only), Tuesday and Thursday during the Summer and Fridays, Spring and Fall. This discount is not available on holidays.

CANCELLATIONS AND REFUNDS

To ensure a quality experience, tours are offered by reservations only. When you book a tour, we schedule guides and other support staff to be available to make your tree top adventure as wonderful as possible. For this reason, we require 14 days notice for cancellations and rescheduling of tours and 30 days for groups of eight or more and all overnight stays. If you fail to meet your appointment, we still incur all the same expenses and may have turned others away. Therefore, those guests who fail to show for a reservation or cancel without proper notice will not receive any refund. Guests who cancel for any reason more than 14 days before their tour date (30 days for groups of 8 or more and Lofthaven guests) will receive a full refund less a 20% non-refundable booking deposit. With 14 days notice we will move your tour to another date or time in the same year if space is available.

LATE ARRIVALS

No refunds are given for late arrivals. If you arrive late and we have to start your tour without you we will make every effort to put you on a later tour. We ask you to arrive 20 minutes prior to your reserved tour time so we can start your tour on time.

BAD WEATHER POLICY

We will not run tours in storms, high winds, or thunder and lightening. Central Texas weather is as unpredictable as any place, so be assured, you will not be charged if Mother Nature tells us the tour is off. It is important to remember that foul weather in your area does not necessarily mean foul weather at Cypress Valley. Please call first if you have concerns about the weather. We will call only if we are certain your tour will not run. In some cases, tours may be postponed to allow for weather systems to pass. Many magical tours have occurred during or right after a summer storm has passed through. So as not to risk depriving you of the best tour of the week, we are likely to wait and see!

WHAT TO WEAR AND BRING

Guests should wear comfortable clothes and closed-toed shoes. Please remove all jewelry and sunglasses prior to the tour. Jewelry, cell phones and personal possessions should be stored in your vehicle or left at home. Cypress Valley is not responsible for personal property lost, damaged, or stolen during the tour. If you will be swimming, bring a swimming suit and towel. Cameras with secure retaining straps are permitted on the tour. Cameras without retaining straps are not recommended. Food and drinks are allowed, but please, No Glass and No Alcohol. No accomodations will be made for pets; please Do Not bring them to the site.

TOUR RESTRICTIONS

Canopy Tour Restrictions: The tour is designed for participants of good to moderate health; approximate weight range from 70 to 250 pounds and able to climb stairs unassisted. Pregnant women, people with heart, leg, or back problems, or other serious illness are advised not to do the canopy tour. Children, ages 10 to 17, are welcome when accompanied by a parent or legal guardian. Exceptions to any restrictions are at the discretion of the management. Please call before booking.

Canopy Challenge Restrictions: In addition to Canopy Tour restrictions, participants must be in excellent physical health and conditioning. Due to physical requirements guests should be atleast 5 feet tall and over 10 years old to do the Canopy Challenge. Participants are also required to complete the Canopy Tour before attempting the Canopy Challenge